Frequently Asked Questions
Everything you need to know about clean beauty and your order.
Are bareMinerals products truly clean and cruelty-free?
Yes, we are committed to clean beauty. All our products are 100% cruelty-free and formulated without parabens, phthalates, formaldehyde, chemical sunscreens, triclosan, or microbeads.
How do I find the right foundation shade for my skin tone?
You can use our online Shade Finder tool or book a virtual consultation with one of our beauty experts to find your perfect match across our mineral and liquid foundation ranges.
What is your return policy?
If you are not completely satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund, excluding shipping and handling fees.
When can I expect to receive my order?
Standard shipping typically takes 3-7 business days. Once your order ships, you will receive a confirmation email with a tracking link to monitor your delivery progress.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and its territories. Please check our local international websites for availability in other regions.
How can I check the status of my order?
You can track your order by logging into your account on our website or by using the 'Track Order' link provided in your shipping confirmation email.